Shipping Information:

Orders are filled with the utmost of care and expediancy. Expect 7-10 business days for most purchases arrival.

Refund, Returns and Cancellation Policies:

We want you to love working with Promise Brand and to tell all your friends! If you should be unhappy with our product, please send it back to us with a note. While orders cannot be canceled or refunded, we will replace any product that does not meet approved standards.

Frequently Asked Questions:

Q. How do I know this product is really non-toxic? A. At Promise Brand we work with three ingrediants to make a finished product: Solid-Core Wood (no glued pieces), Polymerized Linseed Oil (PURE with NO ADDITIVES) and Real Milk Paint. Our products have also passed the CPSC Certification process with third party independant lab approval. View our certificate here!